One of the topics that comes up time and time again is ‘difficult’ people in change. They don’t agree with what’s happening and they can be loud about it, influencing others in the process.
But are they really being difficult or resistant? Or do you need to dig deeper to find out what’s really going on? Here are three ideas to help you get started in finding out what’s behind pushbacks in change.
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It can feel really difficult to give space for silence. But when we do, it can have surprisingly positive results.
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I’ve recently been volunteering, explaining the work I do to children. It’s been a brilliant reminder of how communication skills are so vital and especially when we’re working in times of uncertainty or change.
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Back in 2021, I wrote a post about how leaders who have been immersed for some time in the ‘change thing’ they’re going to communicate, can behave - it’s an “I’m here, where are you?” thing. They sometimes forget that the people they’re communicating with won’t have the same level of knowledge as them. And this is even more important to avoid when you’re working at a global level.
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