The importance of understanding group sentiment in delivering successful organisational change

When leaders are looking for change to land successfully, they needs to take into account how people are feeling and reacting to the change they’re facing. It’s tricky for them to do that with every individual so they need to look at this from a group perspective. Here are six ideas to help look at group sentiment as a way to make quicker progress…

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I'm here. Where are you?

Often when leaders communicate change, they forget to think about who’s on the receiving end of their messages - they’ve been immersed in it for months or even years. They often can’t understand why people don’t ‘get’ the change or feel as engaged in it as they are. This is what I call the ‘I’m here. Where are you?’ question that leaders really need to avoid. Here are some ideas that could help.

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