Whenever we’re involved in big changes, listening – and asking good questions - can make a positive difference to how people feel about what’s going on. This approach can help to uncover challenges or problems that people may not want to say out loud or have trouble putting into words.
Read MoreWant to improve your listening skills and have better conversations? This might help…
In my previous post on the topic of listening (insert link), I shared some thoughts on what it can look, sound and feel like when better listening skills could be useful. In the next post of this series on listening, I’m sharing some of the resources I’ve found handy and explained when and why they’ve helped me.
Read MoreDo you have a listening problem?
2020 has been my year of focusing on listening. As the volume seems to have been turned up on the world this year and we’ve had so many more connections through a screen, I’ve been determined to become a better listener. And, as more and more big changes are rippling through organisations (with many more likely to come in the next few months), I’m on a mission to help leaders and managers improve in this space too.
Read MoreDOING SOMETHING POSITIVE WITH WHAT’S IN - AND OUT OF - OUR CONTROL
Life can sometimes feel pretty overwhelming. At times, I find myself reacting to big changes we’re all facing rather than choosing how to respond. So, for example, when I’ve faced big changes in my own life in the past, I’ve had real moments of panic worrying about all manner of things from the people in my family to ruminating about the very real impacts of climate change. When that happens, I’ve noticed that my news and social media scanning increases, I skip exercise and my sleep becomes pretty erratic. Not particularly helpful for me or anyone else.
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